Transfesa Logistics Relies on ThermoKare 24/7 Fleet Monitoring from Thermo King for Around-the-Clock-Cargo Protection

23rd February 2022

The new real-time monitoring, remote diagnosis and expert support helps Transfesa to increase uptime, reduce product spoilage and cargo loss.

Transfesa Logistics, maximises uptime and cargo protection by choosing the new ThermoKare 24/7 Fleet Monitoring service from Thermo King®, a leader in transport temperature control solutions and a brand of Trane Technologies.

Transfesa is a leading company in door-to-door logistics and freight transport solutions, with 78 years of history in railway operations. Transfesa offers its customers the largest road, train and intermodal door-to-door transport service network in Europe. In cooperation with Euro Pool System, the CoolRail service powered by Transfesa Logistics, offers a fast, sustainable and economically attractive transport solution for fresh produce. To meet the specific needs of transporting perishable food and drink products and minimize product spoilage, Transfesa has worked closely with Thermo King to leverage its technology, expertise, and service infrastructure.

Transfesa’s fleet of refrigerated containers is equipped with Thermo King SLXi refrigeration units adapted to meet the requirements of intermodal transport. The units feature Thermo King BlueBox and TracKing connectivity technology, which enable greater visibility, remote monitoring and two-way communication. These connectivity capabilities allowed Transfesa to implement the ThermoKare 24/7 Fleet Monitoring service. This new central monitoring solution from Thermo King combines real-time monitoring of the refrigerated fleet, remote-diagnosis and proactive support performed around the clock by Thermo King experts.

“At Transfesa we want to ensure the highest temperature-controlled standards in our containers and a lot can happen when transporting sensitive cargo at long distances,” said Pedro Ramos Vila, global account manager at Transfesa Logistics. ”To make sure no failure goes unnoticed at any step of a long journey, and that it is handled accordingly – we decided to leave it in Thermo King’s hands.”

“ThermoKare 24/7 Fleet Monitoring is more than just an alarm that notifies the fleet manager about a problem with the cargo. We’ve combined the technology, knowledge, and service infrastructure to support our customers throughout every step of their cargo’s journey,” said Alain van Schaik, key strategic account manager at Thermo King. “With ThermoKare 24/7 Fleet Monitoring, Thermo King experts are centrally monitoring Transfesa’s refrigeration units and the temperature in the containers. In case of urgency that may affect the cargo, they can immediately take action and fix the problem remotely, or let the customer know about the situation and provide with a solution at the nearest service station.“

“Knowing that the condition in which our cargo travels is monitored and controlled by true specialists, gives us the peace of mind to focus on the rest of our operations,” said Pedro Ramos Vila.  “Throughout the six months of using Thermo King’s 24/7 Fleet Monitoring, it has saved us at least three full cargo loads of perishable shipments. Those loads would be wasted, if not the intervention of the Thermo King monitoring teams.”